Returns & Refund Policy

HOW TO RETURN MY ORDER?

We put all our heart into creating your silk square, hoping it becomes your favorite accessory — the one that accompanies you through every season and desire.

However, you have 14 days from the date of receipt of your order to return any item purchased on the website www.edda-carresdesoie.com. Return shipping costs will be at your expense.

Here is the procedure to ensure your return and refund are processed smoothly:

  • Make sure the item you return is in perfect condition. Any damaged product will not be refunded.

  • Return the item, including your order number as well as your full name, to the following address:

EDDA Carrés de soie
Attn: Bénédicte Comina
4 rue du Canal
06110 Le Cannet
France

Once your return has been received and inspected, we will proceed with the refund.
Please choose a shipping method that includes a tracking number. Without tracking, we will not accept any claim regarding lost parcels.

Refunds will be issued within a maximum of 5 days after we receive your package.